Examples of Supportive Care Partner Comments

1. DO express empathy and concern.

Example: “I appreciate how hard it is for you to think about walking again today.”

2. DO offer choices.

Example: “Would you like me to help plan the menu for this week?” or “What are some ways that you think might help you remember to take that evening dose of medicine?

3. DO acknowledge accomplishments, even small ones.

Example: “It’s great that you tried. Remember, even small steps can get you where you need to be over time.”

4. DO help with problem-solving.

Example: “This is the second time that you have run out of that diabetes medication. What ideas do you have about how to keep that from happening again?”

5. DON'T language that is controlling, criticizing, or guilt-provoking.

Example: "You know the doctor told you to check your sugar every day! I don’t know why you won’t do what she says!” 

6. When you suggest changes, explain why.

Example: “Remember, the doctor explained that sugars going up over a short time means that you may be getting sick. When your sugars are that high, we need to call the doctor’s office to let them know. They may tell you to take extra insulin or check your sugars more often until they are back to normal.”